Privacy Policy

ShelfCat Privacy Policy, last updated 14 June 2022

Our philosophy

We collect as little of your personal data as we are able, and share it as little as possible. We will never sell your data, and we choose third-party services very carefully to avoid tracking you. We do not engage in online targeted advertising.

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details) - specifically your email address.
• Information that you provide by filling in forms provided on this website for a specific purpose. By supplying this information you are consenting to ShelfCat holding and using it for the purposes for which it was provided.
• If you contact us directly, we may keep a record of that correspondence.

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

• For our business activities, including to operate the ShelfCat service and to provide you with the features and functionality of the service;
• In order to keep you updated about our latest features and releases.
• Technical support. We use data to diagnose product problems, and to provide other customer care and support services.
• Improving our services. We use data to continually improve our website and application, including system administration, system security, and adding new features or capabilities.

We use the information that you have given us in order to email you about this product only, and share this information with buttondown.email in order to run the mailing list and Sentry to help us catch bugs and errors.

The legal basis for processing your personal data is that it is necessary for the purposes of our legitimate interests, where we have concluded that our interests do not impact inappropriately on your fundamental rights and freedoms, and/or your consent. You may ask us to explain our rationale at any time.

Your consent

You are able to remove your consent at any time. You can do this by contacting us directly, or by unsubscribing from our mailing list. The link to do this will be at the bottom of your most recent email.

Third parties and data sharing

We avoid sharing your data where possible, but we do have to share data with a few third-party services.

• Fathom Analytics : Fathom is an analytics provider that does not compromise visitor privacy for data. When using this website, Fathom will receive your IP address and some information about your browser.
• Buttondown.email : If you sign up to our mailing list, we share your email address with our email service provider Buttondown in order to send you product update emails. This is opt-in and you can unsubscribe at any time. We disable all email analytics.
• Sentry : Sentry is an error and exception handling service. We use Sentry to help us catch bugs and errors. We endeavour to keep PII (personally identifiable information) to an absolute minimum.

How we store your personal information

If you join our mailing list, your information is securely stored with Buttondown.email in the United States of America.

We keep your email addresses until you unsubscribe. We will then dispose of your information by removing these from our records.

If you sign up to use the ShelfCat service, your email address is securely stored in our database, hosted in the EU.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hi@shelf-cat.com to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hi@shelf-cat.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Our contact details

ShelfCat c/o Codex Felis Ltd

hi@shelf-cat.com